FAQ : Ordering / Custom Order

  1. Where can I purchase ONYX DESIGNS™ products?
    • ONYX DESIGNS™ products are currently available in most leading retailers throughout Indonesia including Carrefour, Hypermart, Lottemart and other independent stores.

  2. How can I place an order for ONYX products to carry in my store?
    • Please contact our sales team at sales.indonesia[at]onyxhouseware.com or at (+62-21) 536-79030 to obtain our complete product catalog and to receive additional details.

  3. Are there additional product colors and designs available other than those shown on the website/ catalog?
    • Yes, ONYX also produces custom orders for logo or graphic printed merchandise to meet your specific needs. We accept orders for items associated with hotels, restaurants, and company promotions.
  4. Do you have a minimum order requirement?
    • Yes, the minimum order requirement varies for different products, so please contact our sales team for more information.
  5. Are your products available for export?
    • Yes, our products are available for export. Thus far, products have been exported to the Middle East, Singapore, Australia and Europe.